Privacy Policy

AIOS ("AI Growth Operating System") is a private, internal software system owned and operated by Midaspire Solutions Private Limited ("Midaspire Solutions", "we", "us", "our"). AIOS is used by authorized personnel to manage marketing, content, and social media operations for the Midaspire Solutions family of businesses: Midaspire Solutions, SupplEYE, Midaura, EduAspire, and the Jammu & Kashmir Heritage and Rehabilitation Foundation (JKHRF).

AIOS is not a public consumer product and does not offer public account registration. This Privacy Policy is published because AIOS connects to third-party platforms (such as Meta's Facebook and Instagram APIs) on behalf of these businesses, and those platforms require a public privacy policy for any application that requests account access. This policy explains what data AIOS processes and how it is handled.

What data we process

Internal user accounts. Name, email address, a securely hashed password, role, and login activity for the small internal team authorized to operate AIOS. Passwords are hashed (bcrypt) and never stored or transmitted in plain text.

Connected social media accounts. When an authorized team member connects a Facebook Page or Instagram Business account to AIOS via OAuth, we store: the Page/account identifier and name, an encrypted access token (AES-256, never stored in plain text), the content published or scheduled through AIOS, and aggregate performance metrics (such as impressions, reach, likes, and comment counts) retrieved from the platform's own analytics APIs.

We do not collect, access, or store personal data about individual followers, commenters, or other end-users of a connected Page or Instagram account beyond what that platform's own aggregate, account-level analytics APIs expose. We do not access private messages.

How we use this data

Data is used solely to operate AIOS for its intended purpose: helping authorized personnel draft and schedule content, publish to connected accounts with human approval, and review performance of that content. We do not use this data for advertising, do not sell it, and do not share it with any party except as described below.

Third-party AI processing

AIOS uses AI providers (Anthropic, OpenAI, and Google Gemini) to help draft marketing content and analyze engagement data. Only the specific text or data needed for a given request is sent to these providers — never connected-account access tokens or credentials. Each provider processes this data under its own data-handling terms; AIOS does not permit these providers to use submitted data to train their models where an opt-out is available to us.

Data storage & security

Data is stored in a MySQL database on our hosting provider. Access tokens and other connector credentials are encrypted at rest (AES-256-GCM) and are never committed to source control or exposed in application logs. Access to AIOS itself is restricted to authenticated sessions for authorized personnel only, over HTTPS, behind standard security headers.

Data retention

Connected-account credentials and connection records are retained for as long as the connection remains active. They are deleted when a connection is disconnected, or upon a data deletion request — see our Data Deletion instructions. Internal user account data is retained for the duration of the individual's authorization to use AIOS.

Your rights

If you are an authorized AIOS user, or you administer a connected social media account, you may request access to, correction of, or deletion of data we hold about that account by contacting us at the email below. We will respond within a reasonable time and no later than 30 days.

Children's privacy

AIOS is an internal business tool and is not directed at, or knowingly used by, anyone under the age of 18.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.

Contact us

Questions about this policy, or requests regarding your data, can be sent to support@midaspiresolutions.com.